Online Reputation Management


Are you currently running up against a never-ending battle with Yelp? Do you feel discouraged every time you see a negative review written about your business? Are you a new business looking to increase your reviews on Yelp, TripAdvisor, Google, or Facebook? No matter what your business is struggling with, we've heard it all and we're here to help you get more positive reviews to your restaurant or hotel.

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The Food Marketer works with all types of businesses within the restaurant service and hospitality industries to create a more positive brand image for the companies we partner with on Yelp, TripAdvisor, Google, and Facebook. We specialize in the following services:

review management

Don't be afraid any more of negative reviews, we make sure to answer your customer's online reviews no matter if they're negative or positive. We guarantee we'll answer new reviews on your page within 3 business days. 

The majority of negative Yelp reviews tend to be about customer service. If there's a certain issue we see coming up consistently on your page, we're trained in helping you address the issue head-on and find solutions so it doesn't continue to be a problem. We've worked in the restaurant industry, we know what it's like to be in your shoes.

page optimization

According to TripAdvisor, pages that have 30 or more photos get 41% more engagement. If your page doesn't currently have many photos, and you want more reviews, this could mean your page isn't properly optimized.

Want to come up as the #1 steakhouse in Beverly Hills? We can help you make that a reality. We specialize in optimizing your review pages so more potential customers can find your business and leave positive reviews. Our staff members work with you to implement the right information about your business on your page.

We also add photos to your page, and anything else that may need to be completed so your page is fully optimized. 

advertising

Like many social platforms, it's a pay-to-play game. If you're looking to increase your reviews or ratings, want to add different deals to your page, or add a call to action button, we'll make sure to set all those buttons up and ensure your advertising budget is being handled.

analytics reporting

We provide you with monthly analytics reports, so you understand the activity occurring on your Yelp, TripAdvisor, Google, and Facebook pages. We'll also show you the amount of sales review sites are converting for you monthly.

Looking for review management assistance in Santa Barbara, Los Angeles, or Southern California? Click the button below to schedule a 15 minute meeting with us.